Return Policy

Please contact us at info@bolsanovahandbags.com if you have any problems with your products.  We want to hear from you if you are not completely satisfied.

Below is our general return policy.

Return policy lasts 30 days.

To be eligible for a full return, your item must be unused and in the same condition that you received it.  It must also contain the dust bag that it came with.

Refund (if applicable)

Contact us at info@bolsanovahandbags.com and we will advise how to send back your handbag.  Once your return is received and inspected, we will send you an email that we have received your returned items.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

Exchanges (if applicable)

If you wish to exchange an item please send us an email at info@bolsanovahandbags.com with the details.

Shipping contact information:

Karen Handbags LLC

12 McKinley Ave.

Lynbrook, NY 11563

516-286-8985

info@bolsanovahandbags.com

 If you are shipping an item over $75 you should consider using a trackable shipping service.

We do not guarantee that we will receive your returned item. We are only responsible for it once we have it in our hands.

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