Return Policy

If you wish to exchange or return an item please send us an email at info@bolsanovahandbags.com with the details.  We will email you a return slip and you can return it free of charge in the same box.

To be eligible for a full return, your item must be unused and in the same condition that you received it.  

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

Return policy lasts 30 days.  Any problems past 30 days we will review on a case by case basis but our general policy is to make all of our customers happy. 

 

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